Three hundred participants convened in Burlington for Results-Based Accountability training with Mark Friedman. Mark is author of the book, "Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities." He has provided training and consultation on Results Accountability in over 40 states and 7 countries around the world.
The most important question, of course is, "Is Anyone Better Off?"
90% of Masters Class participants increased
their confidence in applying the RBA framework.
99% of 101 participants understand the two levels of accountability.
As a result of the training participants say they will:
"Be fearless and jump in."
"Work with my staff on writing appropriate and measurable objectives, so that their work will be best represented in the data that these provide."